I have to say it was a huge dissapointment but not a great surprise.
Jan's professionalism has plummeted since he left Frog. His blog post on the matter was shocking with its implicit messages aroud his discomfort with working there. He chose to use an Interaction Design conference to project these feelings further and lay a guilt trip on the design industry.
The thing is. It would have been a bit easier to take if he had just been explicit, rather than make all of us who work in commerical contexts feel bad about our lack of focus on social impact.
That said, I think the false dichotomy of social impact vs. commercial work was pure provocation with no rigour.
His mapping of size of organusation with creative edge was just full of BS.
I'm not saying all of his points were false, but it was hard to discern for the less critical and experienced people to understand what was truth and what was not.
I wish he'd shared insights around his work. Around people and technology in different cultures, not design organisations. This is what he should be remembered for. Not the petulant brit who wanted to pour scorn on his previous employer, in the most underhand way possible.
Once again, I feel that an Interaction keynote has done the job of splitting the audience, but unfortunately not in a good way. It made some of us excited and inspired. It made some of us feel guilty about our work. It made some of us plain angry (according to the hallways conversations I had).
In my opinion, this was not a well thought-through keynote.